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About Jada
I am a beauty expert, with a license in cosmetology; I empower women by teaching them to take care of their hair so that they can achieve and maintain healthy hair, while still being able to switch things up and have fun with hair extensions, and other amazing products. I have a passion for helping women look and feel beautiful, by providing hairstyle options that are centered around longevity. These options also allow women to continue to protect and grow their hair so they can live freely, beautifully, and most of all care free!
the Wigologist
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At J’adel’s beauty collection our goal is quality not quantity. We work overtime to ensure you get a great product every time.
SHIPPING POLICY
RETURNS
SERVICE POLICY
SHIPPING POLICY
By placing an order with J’adel’s Beauty Collection, you agree to have read and agreed with our terms, policies, and agreements. All policies may be updated or changed at any time.
At J’adel’s Beauty Collection, we value each order and handle all packages with care. We understand you are eager to sport their new look, so our team works diligently to process your orders in a timely fashion.
Covid-19 Shipping Notice:
Due to the recent pandemic, shipping and processing times have increased. Please be advised an additional 3-5 days in processing will apply to your order. We thank you for your patience as we work through this unexpected world crisis.
Shipping Estimates:
Our standard shipping and processing time is 7-12 business days excluding weekends. You will receive tracking information 24-48 hours after your order has been processed. If you have questions about your order please contact us at [email protected] with your order number and we will be happy to assist you.
Incorrect Address:
Please ensure all information is correct before checkout. An email confirmation will be sent after checkout. We encourage all customers to double-check their order details at this time. After 24 hours there can be no changes to your order. If you are experiencing an issue with your order please reach out to us as soon as possible.
Lost/Stolen Packages:
J’adel’s Beauty Collection cannot be held responsible for lost, stolen, or damaged packages. If you or a customer encounters an issue regarding lost, stolen or damaged packages please contact USPS @ 1-800-344-7779 with your tracking information.
RETURNS
By placing an order with J’adel’s Beauty Collection, you agree to have read and agreed with our terms, policies, and agreements. All policies may be updated or changed at any time.
Here at J’adel’s Beauty Collection, your satisfaction is our number one priority. We stand by our standards of quality and take great measures to ensure you are getting a great product every time.
Please be advised that all sales are final. We do not accept opened, used, or altered products to comply with safety and sanitary guidelines.
Order Issues:
Once an order is delivered, you may report any damages or errors with your order within 24 hours. You can contact us at [email protected] to resolve an issue. Please be advised that claims cannot be submitted after this time.
In the event, you have a return issue (at no fault of J’adel’s Beauty Collection). You may submit a claim with our support team. Please be advised that we will not accept opened, used, or altered products. A 20% restocking fee shall be applied upon approval.
SERVICE POLICY
By placing an order with J’adel’s Beauty Collection you agree to have read and agreed with our terms, policies, and agreements. All policies may be updated or changed at any time.
We at J’adel’s Beauty Collection aim for your complete satisfaction. This policy has been established to reflect our values. It is our commitment to excellence that is fortified within our code of ethics, and the following should be upheld by employees, contractors, or others working on behalf of J’adel’s Beauty Collection.
CODE OF ETHICS:
- WE PUT YOU FIRST: You are our number one priority. We aim for your complete satisfaction at all times.
- ACCEPTING FEEDBACK GOOD OR BAD: Your opinion is important to us. We welcome your feedback and take all comments into consideration to improve our business.
- REMAIN TRUTHFUL AND INTEGRAL: All information provided on our sites shall remain truthful, upfront, and integral. You can count on us to be honest and straightforward.
- CONTINUE TO IMPROVE OUR KNOWLEDGE AND SKILL TO SERVE YOU BETTER: We are leaders in the hair industry. We commit ourselves to remain knowledgeable about hair technology, techniques, and our constantly evolving industry.
- REMAIN PROFESSIONAL AND COURTEOUS IN ALL ENCOUNTERS: We are here to assist you with any problems or concerns. All encounters will be met with respect and courtesy. We urge all employees, contractors, and partners alike to uphold this standard.
FEEDBACK AND COMPLAINTS: Our goal is to exceed your expectations at all times. We welcome any feedback regarding your experience.
While we take proper precautions to ensure we provide exceptional service with urgency and high standards, we acknowledge that complaints may occur. In the event, you are unsatisfied with your service please reach out to us in a timely manner. All claims will be investigated and addressed to improve our standards of service. Please submit a detailed summary of your encounter with us by emailing us at [email protected] and we will reach out to you within 24 hours.
USE OF CHEMICALS OR HARMFUL PRODUCTS:
Due to the nature of our business, you may be exposed to chemicals or harmful products. By booking said service you are agreeing to the use of these chemicals which may cause harm to you. Please be advised that the effects may cause side effects in which J’adel’s Beauty Collection cannot be held responsible.
COMPLIANCE AND SAFETY:
For your safety and ours, J’adel’s Beauty Collection fully complies with applicable state and federal laws and regulations. Care and precaution must be taken by employees, contractors, and or other members acting on behalf of our company.